Get Best-in-class Customer Success for Your Store

SimpleConsign's Customer Success team is dedicated to supporting our stores and their businesses. Made up of REAL PEOPLE who love resale, SimpleConsign has the largest customer success team in the industry.

Support team

Meet the experts who keep your store running smoothly.

Powered By People Who Care

ethan_day
Ethan Day

Director of Post-Sales Services

Cassandra Alexander

Manager of Customer Success

cheryl_avery
Cheryl Avery

Customer Success Manager

wes_craig
Wes Craig

Technical Support Manager

Megan Hettinger
Megan Hettinger

Onboarding & Training Specialist

alyson-macarthur
Alyson MacArthur

Onboarding & Training Specialist

francesca_canel
Francesca Canel

Technical Support Specialist

Kristen Miller
Kristen Miller

Technical Support Specialist

trevor_davis
Trevor Davis

Data Migration Specialist

jeff-ogan
Jeff Ogan

Technical Support Specialist

george-keeper (1)
George Keeper

Technical Support Specialist

Skip to main content

What our customers are saying about SimpleConsign's Customer Success!

Every time I have a question or issue, I get a call or email within minutes of reaching out. I love customer support.

- Kristin, Annie's Mercantile

The onboarding process was so smooth. The SimpleConsign team helped me import all my consignor info and offered plenty of training opportunities.

- Kaahreena Ochoco, Vibe Consignment

SimpleConsign covered all the bases plus some. Our migration has been so easy!

- Linda, LudaPrissy

Jessica was our first initial contact and she was super sweet and very helpful. Then we met Megan and Trevor and those two make an incredible team. INCREDIBLE! They both know your product extremely well and are very helpful and kind. I am a little fiesty and they handled me well lol I want them all to know how much we appreciate their help and their knowledge with Simple Consign.

- Dawn Elwell, Rustic Swan

Book a call with our sales team to learn more about why our support sets us apart.

Choose a day that works for you from the calendar on the left and from there, you can select a time. 

Book a meeting with one of our sales experts.

What our team loves about their roles... (5)
Are you a SimpleConsign customer that needs assistance?

Visit our help center to search our knowledge base. You can also submit a formal ticket here.

Enjoying SimpleConsign? Leave us a Google Review!

Not a customer and looking to learn more about SimpleConsign? Schedule a call with our sales team today