Meet SimpleAssist

Your AI-powered support assistant from SimpleConsign — built to deliver quick, reliable answers to everyday questions, while ensuring you still get the personalized help you need from our Support team.

Try it today

Less Time on Support. More Time on Your Business.

SimpleAssist is built into our email support, delivering instant answers for common questions and everyday issues, and ensures you get a human where it matters most.

Always connected to a real person

At any time, you can ask to be connected to a support agent. Complex or urgent issues are automatically routed to one without delay.

Lightning-fast answers

For routine questions, SimpleAssist provides responses in under a minute and handles 2.5x more inquiries than a human agent, keeping your business moving.

More personal attention where it matters

By handling common inquiries automatically, SimpleAssist frees our team to spend more one-on-one time with you, providing deeper support for complex needs.

Time saved on every interaction

Customers save an average of 29 minutes per support interaction, thanks to 65% faster resolution times and 88% of informational inquiries solved on the first email.