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Overview
In the heart of Suffolk, Virginia, sits a 1910 brick building with a new lease on life. Once part of a bustling suburb that faded when a highway expansion diverted traffic, the building now houses Miss Lilly’s Trading Post LLC — a consignment shop and market bringing both charm and commerce back to the community.
“We love being in a small town and bringing it back to life,” shares Lisa Byrne, Owner of Miss Lilly’s Trading Post.
From Treasure Hunting to Trading Post
The owners’ passion for treasure hunting inspired Miss Lilly's. Instead of opening just another retail store, they envisioned a space where shoppers could explore an eclectic mix of antiques, vintage finds, furniture, home décor, candles, clothing, and more.
The shop’s name comes from a special family member: their 13-year-old Chocolate Labrador, Miss Lilly.
A Unique Destination
Miss Lilly’s offers more than just a variety of items—it provides an experience.
“We have so many different items that anyone should be able to find something they like. And, our building is very unique. When you step inside it looks like a barn, hence the reason we call it our barn. It is also a destination for shopping and exploring the area we are in.”
The building's barn-like interior sets the tone for a warm, inviting shopping trip that feels like an adventure in itself.
Choosing SimpleConsign
Like many startups, Miss Lilly’s faced challenges in finding the right tools to manage inventory and consignors without breaking the budget. After careful research and several demos, SimpleConsign stood out.
“After doing all my research I decided to use SimpleConsign for my business.”
The SimpleConsign Impact
Since implementing SimpleConsign, Miss Lilly’s has been able to streamline operations and keep consignors engaged.
The biggest advantage? Real-time visibility.
- Real-time sales and consignor satisfaction.
- Consignor retention has improved thanks to transparency and reporting.
- Customers appreciate the professional checkout and inventory system.
“Ease of use is a big one and also our customers are pleasantly surprised that we have an automated system for checkout and inventory, etc.”
Data-Driven Decisions
SimpleConsign’s reporting tools have given the owner valuable insights into sales trends and inventory management.
Even during setup, the support team helped make the transition smooth.
“SimpleConsign has always been very helpful and responsive. I think in the beginning they were very helpful for help with integrating and setting up equipment.”
Looking Ahead
With one year of success under their belt, the future is focused on growth. Expanding online will be the next big step for Miss Lilly’s.
“I will be adding an online presence. Seems to be necessary for me since I do not have a lot of foot traffic in my small town.”
And when asked if SimpleConsign will continue to play a role in that journey, the answer was clear: "Absolutely.”
Advice for Other Store Owners
For other consignment and resale businesses considering their options, Miss Lilly’s owner recommends giving SimpleConsign a try.
Miss Lilly’s Trading Post is proof that with the right tools and vision, a small-town business can make a big impact—reviving community spirit and keeping consignors and customers happy along the way.
