Building a Team That Runs Your Store

Tamara Young has owned and operated Consign Couture for 15 years, has opened several stores in different locations and sold one along the way. She spent the first five years of her life in her mom's store in Half Moon Bay, California, so brick and mortar runs in her blood. She started her very first resale business at 8 years old, setting up shop on the weekends on a golf course to sell the used balls that landed in her yard. These days, not much has changed: she still flips after work and on weekends, and her husband literally has to steal her phone to get her off Marketplace. Fifteen years, and one lifelong hustle later, she's still obsessed with resale.

Emillie Willett is the Store Manager at Consign Couture, bringing 5 years of resale experience to the team. Before stepping into retail, she spent 5 years as a Customer Success Manager at a workforce management (WFM) software company. Her love of fashion started in high school, sewing her own dance dresses, and has grown into a lifelong passion for garment making and thoughtful, intentional living. She leads with consistency and kindness. In the past year, not a single customer service or staff issue has landed on Tamara's desk, a first in over 14 years of the business. Emillie has a unique way of being on a team (and world) and its an example worth modeling.