The most successful businesses in the resale industry go beyond just selling secondhand goods alone. Today’s most profitable consignment businesses are built on multiple revenue streams that create financial stability, attract diverse customers, and increase growth potential.
If you’re a new consignment store owner, understanding how to build layered revenue streams can help you generate more income and future-proof your business.
Most consignment stores begin by selling items on consignment (i.e., selling items on behalf of consignors for a split of the sale). But introducing a mix of owned inventory—items you purchase on a buyoutright basis with cash or store credit, wholesale, from your own thrifting, or from liquidation sources—can boost your bottom line.
Benefits:
*Pro Tip: Use SimpleConsign to manage both consigned and owned inventory seamlessly in one platform.
Add value to your customers’ experience by offering services that complement your products. These could include:
Not only do services generate extra revenue, but they also set your consignment store apart from the competition. One of our customers, Queenie’s Consignment, recently implemented a super successful concierge styling service led by three talented in-house stylists. Their service offers personalized shopping experiences to help customers discover the perfect pieces, with options to book via a dedicated email and upcoming Instagram profiles.
Hosting in-store or online events helps build community—and your bottom line.
Event Ideas:
You can charge a small ticket fee, partner with other local businesses, or use these events to drive product sales and attract new consignors.
If you have unused space in your shop, consider renting it out:
This is a great way to bring new foot traffic into your store and offset operational costs.
Selling online opens your consignment business to a nationwide audience.
Options include:
New consignment store owners can start small with weekly live selling events and grow from there. It’s a low-cost way to reach more buyers and turn over inventory faster.
Encourage consignor loyalty and increase inventory flow with a paid or rewards-based VIP program. Offer benefits like:
This creates a sense of exclusivity and incentivizes consignors to bring their best items to your store.
If you’re just getting started, don’t feel like you need to implement all of these ideas at once. Begin with one or two revenue streams that align with your strengths and your customers’ needs. Then track your results, listen to feedback, and expand from there.
Building multiple revenue streams is key to long-term success in the consignment industry. Whether you're just opening a new consignment store or looking to grow your resale business, these ideas will help you increase profits, deepen customer relationships, and stay ahead of the curve.